Ecomotion

Privacy Policy

Last updated:

1. Introduction

Ecomotion ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website ecomotion.world and use our services.

We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679, the Austrian Data Protection Act (Datenschutzgesetz – DSG 2018, as amended) implementing and supplementing the GDPR, and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Ecomotion
Zur Werft 13
4802 Ebensee
Austria
Email: managers@ecomotion.world

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information You Provide

  • Contact Information: Name, email address, phone number, postal address
  • Order Information: Products ordered, delivery details, payment information
  • Communication Data: Messages, inquiries, feedback you send to us
  • Consent Records: Records of your consent for data processing

3.2 Information Collected Automatically

  • Technical Data: IP address, browser type and version, operating system, device type
  • Usage Data: Pages visited, time spent on pages, referring website, click patterns
  • Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under Article 6 GDPR:

  • Contract Performance (Art. 6(1)(b)): Processing necessary to fulfill your orders and provide our services
  • Legal Obligation (Art. 6(1)(c)): Processing required to comply with legal obligations (e.g., tax records, consumer protection laws)
  • Legitimate Interests (Art. 6(1)(f)): Processing necessary for our legitimate business interests, such as improving our services, fraud prevention, and website security
  • Consent (Art. 6(1)(a)): Processing based on your explicit consent, such as marketing communications or non-essential cookies

4.1 Advertising and Personalised Content

We may use your data (including technical and usage data and, where you have consented, cookies) to show you relevant advertisements (e.g. via Google Ads or other advertising partners) and to measure the effectiveness of our advertising. This processing is based on your consent where required by law (e.g. for non-essential cookies used for advertising). You can withdraw consent or manage preferences at any time via our Cookie Policy and the Cookie Settings on our website. We do not sell your personal data to third parties for advertising.

5. Purposes of Data Processing

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders and inquiries
  • Providing customer support
  • Sending transactional emails (order confirmations, shipping updates)
  • Sending marketing communications (only with your consent)
  • Improving our website and services
  • Analyzing website usage and performance
  • Preventing fraud and ensuring website security
  • Complying with legal obligations

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Order Data: 7 years after the transaction (as required by Austrian tax law)
  • Marketing Data: Until you withdraw your consent or unsubscribe
  • Technical Logs: 90 days
  • Cookie Data: As specified in our Cookie Policy
  • Communication Records: 3 years after the last interaction

After these periods, data is securely deleted or anonymized.

7. Data Sharing and Transfers

We may share your personal data with:

  • Service Providers: Payment processors, shipping companies, email service providers who assist in our operations
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

7.1 International Transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Binding Corporate Rules where applicable

8. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access (Art. 15): Request a copy of your personal data
  • Right to Rectification (Art. 16): Request correction of inaccurate data
  • Right to Erasure (Art. 17): Request deletion of your data ("right to be forgotten")
  • Right to Restriction (Art. 18): Request limited processing of your data
  • Right to Data Portability (Art. 20): Receive your data in a structured, machine-readable format
  • Right to Object (Art. 21): Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent (Art. 7): Withdraw consent at any time without affecting the lawfulness of prior processing

To exercise your rights, contact us at: managers@ecomotion.world

We will respond within 30 days of receiving your request.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption for data in transit
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

10. Children's Privacy

Our website and services are not directed to individuals under 16 years of age. In Austria, the minimum age for consent to information society services may be 14 years in accordance with national law. We do not knowingly collect personal data from children below the applicable age. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

11. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or significantly affects you.

12. Right to Lodge a Complaint

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Austria, the competent authority is:

Austrian Data Protection Authority
(Österreichische Datenschutzbehörde)
Barichgasse 40-42
1030 Vienna, Austria
Email: [email protected]
Website: www.dsb.gv.at

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Ecomotion
Zur Werft 13
4802 Ebensee
Austria
Email: managers@ecomotion.world